Reviews...
August, 2022
Amanda Keetley
“Norm is able to see opportunities for improvements in a business’ operations that others just can’t. His measured and methodical approach, along with a huge amount of experience across a range of industries and business structures, gives him a unique ability to quickly sort through the unimportant and cut through to the root cause of underperformance or instability in a business or team. He backs this up with robust and clear strategies for getting a business back online and heading in the right direction. His calm demeanour and confident leadership has earnt him the respect of executives and team members alike and ultimately enables him to deliver successful outcomes for his clients. For those seeking to stabilise, streamline and/or scale a business, I couldn’t recommend Norm highly enough!” – Systems Analyst, Amanda Keetley
October, 2020
David Truswell
“I have known Norman for roughly ten years in the capacity as his property professional, managing his investment portfolio’s and friend where I have seen him move from highly successful senior corporate roles into IT and Operational consulting. He has many talents and a cross section of experience and would personally recommend anyone have a chat with him to judge for yourself.” – Owner Director Hillsea Real Estate
November, 2019
Sean Connolly
“I would absolutely recommend Norm to any business wanting to streamline and automate their operations and technology. He consulted to my company Koste Tax for nearly a year in 2017-18 and was invaluable in solving our internal culture, staff, technology and operational issues at the time. This allowed us to build, scale and create our own software solutions for the Tax Depreciation industry.” – Founder & Director, Koste Chartered Quantity Surveyors
December, 2023
Lee Prior
“I first met Norm through the mortgage and finance industry back in 2003 at an event in Sydney, Australia. I have continued our personal and professional relationship since, which has spanned several industries and countries. Norm’s professionalism, ethics and willingness to put in the effort to get the job done for his clients and peers is second to none. I would recommend his professional talents to anyone looking to grow and scale their business.” – Distribution Executive, Orde Financial
September, 2022
Gail O’Laughlin
“Norm was amazing. We brought him in to assess the business as we were going through a period of rapid growth with a corresponding increase in staff. He assisted with the implementation of employee management processes, including staff performances and one-on-ones. Norm has been a great resource for the business and I particularly appreciated his coaching and mentoring.” – General Manager, Nurse at Call
February, 2021
Elise Bailey
“Norman has a unique blend of business knowledge, Finance and Technology which is why we partnered to create Carelinq Connect, which is software designed to streamline the Aged Care students from RTO’s to gain industry experience. Unfortunately, Norm had to resign as COO and Director due to his workload however we are currently talking about partnering for other projects and would welcome the opportunity to work with him anytime.” – CoFounder & CEO, Carelinq Connect
November, 2019
William Bai
“I worked with Norm as his staff and then as a client. He has a professional attitude, knowledge and track of successful records. With his support and advice my business is more effective and now has structure which delivered immediate results.” – Founder & Director, Winday Finance
January, 2018
Claire K
“For a small business trying to grow, there are a lot of traps that MyOps have helped us navigate through and it has been an eye opening and invaluable experience.” – Director
July, 2018
Luke Mooney
“Big Norm, you’re a legend and have had a profound effect
on my business ‘The Moon Group – Mortgage Broking and Asset Finance’ awesomising everything in it, especially
the executive training & coaching that we do. Massively
grateful to call you a mentor and friend.” – Director,
The Moon Group
January, 2021
Jason D
“I’ve been working with Norm on a specific program tailored to my company’s requirements for the last 7 months. Throughout this time Norm has interacted with 6 of my senior managers to understand the process of each department. Norm has then combined data from each department to achieve my desired outcome. It’s been a pleasure working with Norm, I’d recommend using his talents.” – Founder & Director
July, 2020
Ben S
“We have been trying to expand for several years but have continually been stuck in the day to day duties of working inside the business rather than working on business. Under your guidance, I’m finally seeing the business heading towards achieving my vision and overall goals. I walk into the office every day glowing, full of confidence. I feel empowered!….I put this down to your coaching.” – CEO & Owner
January, 2018
Keith K
“Norman was instrumental in assisting myself as the CEO and founder of my Wealth Management company through an extensive automation process lasting just over 12 months. He worked very closely with me understanding all of my goals and needs and exactly what I wanted to achieve automated all of our business, ensuring business continuity. I am now able to concentrate more on my personal life knowing the business is taking care of itself in the way I always wanted it to.” – CEO & Owner
August, 2019
David J
“We found Norman to be an amazing business strategist and leadership coach especially in his knowledge of the mortgage broker industry as he helped us through the setup and streamlining of our recent merger.” – Director & Owner
January, 2024
Sean C
“Norman assisted me to create a much more streamlined tax depreciation report ordering system. Which allowed my businesses to get on with the work rather than worrying about all the management and admin. Over the last two years we were able to streamline systems and people management to make them the well oiled machine they are today. With that in mind, we would not hesitate to recommend him to other businesses.” – Director & Founder
June , 2024
Nicholas A
“Just wanted to thank you Norm, my learning has accelerated to a level I could only have dreamed of. I wake up excited for the next day, which is a feeling I have been chasing for a long time. You have changed my life, and I appreciate it :)” – Nicholas A. Aspiring Business Leader. – Director
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