Norman was instrumental in assisting myself as the CEO and founder of my Wealth and property management companies. Through an extensive automation process lasting just over 12 months. He worked very closely with my senior staff understanding all of our needs and exactly what I wanted to achieve which led us to a streamlined and automated business, ensuring no business was lost. Our capacity increased due to technology upgrades and a solid foundation of task management and accountability. I am now able to concentrate more on growth knowing the current businesses are taking care of themselves.
Norman has a unique blend of business knowledge, Finance and Technology which is why we partnered to create Carelinq Connect, which is software designed to streamline the health and RTO industries. Unfortunately, Norm had to resign as COO and Director due to his workload however we are currently talking about partnering for other projects and would welcome the opportunity to work with him anytime.
I worked with Norm as a staff member and then as a client. He has a professional attitude, knowledge and a track record of success. With his support and advice my business is more effective and now has structure which delivered immediate results.
Norm is able to see opportunities for improvements in a business’ operations that others just can’t. His measured and methodical approach, along with a huge amount of experience across a range of industries and business structures, gives him a unique ability to quickly sort through the unimportant and cut through to the root cause of underperformance or instability in a business or team. He backs this up with robust and clear strategies for getting a business back online and heading in the right direction.
I had the pleasure of working with Norm on a project where he led operational changes for a growing business. He was highly professional and took a structured, effective approach to tackling challenges. Any business looking to systemise its operations or simply get things running smoothly should speak to Norm—whatever he does, he does exceptionally well.
“I would absolutely recommend Norm to any business wanting to streamline and automate their operations and technology. He consulted to my company Koste Tax for nearly a year in 2017-18 and was invaluable in solving our internal culture, staff, technology and operational issues at the time. This allowed us to build, scale and create our own software solutions for the Tax Depreciation industry.”
“I first met Norm through the mortgage and finance industry back in 2003 at an event in Sydney, Australia. I have continued our personal and professional relationship since, which has spanned several industries and countries. Norm’s professionalism, ethics and willingness to put in the effort to get the job done for his clients and peers is second to none. I would recommend his professional talents to anyone looking to grow and scale their business.”
“Norm was amazing. We brought him in to assess the business as we were going through a period of rapid growth with a corresponding increase in staff. He assisted with the implementation of employee management processes, including staff performances and one-on-ones. Norm has been a great resource for the business and I particularly appreciated his coaching and mentoring.”
“Norman was instrumental in assisting myself as the CEO and founder of my Wealth Management company through an extensive automation process lasting just over 12 months. He worked very closely with me understanding all of my goals and needs and exactly what I wanted to achieve automated all of our business, ensuring business continuity. I am now able to concentrate more on my personal life knowing the business is taking care of itself in the way I always wanted it to.”