Privacy Policy

Effective Date: 01 January, 2025

Introduction

Welcome to www.beyondnorm.com.au (“Website”). We are committed to protecting your privacy and ensuring your personal information is handled securely and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using this Website, you agree to the terms of this Privacy Policy.

What Information We Collect

We may collect and store the following types of personal information:

Name, email address, phone number.

Business name and industry details.

Billing and payment details (where applicable).

Any other information you provide through contact forms, account registration, or resource downloads.

How We Collect Information

Your information is collected through website forms (contact, downloads, purchases), cookies and tracking tools, and direct communication (emails, support requests).

How We Use Your Information

We use your personal information to provide access to resources and downloadable forms, process purchases or transactions, communicate with you (newsletters, updates, support), improve our services and website experience, and comply with legal obligations.

Disclosure of Information

We do not sell or rent your personal information.

We may disclose your information to trusted third-party service providers (e.g., payment processors, email platforms), legal authorities if required by law, and business partners assisting in service delivery.

Cookies and Tracking

Our Website uses cookies and similar technologies to enhance your browsing experience, track usage data for analytics, and provide personalised content or offers.

You can manage cookie preferences in your browser settings.

Third-Party Services

We may use third-party tools (e.g., Google Analytics, email marketing platforms) that collect anonymous usage data. These services are governed by their own privacy policies.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access, including secure server environments, encrypted transactions (SSL), and access controls for authorised personnel only.

Your Rights

You have the right to access the personal data we hold about you, request corrections or deletion of your data, and opt-out of marketing communications at any time.

To exercise these rights, contact us at info@beyondnorm.com.au or call 0404 678 886.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this policy or your data, please contact:

Beyond Norm

Email: info@beyondnorm.com.au

Phone: 0404 678 886

Website: www.beyondnorm.com.au